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How long does it take shipping?
Are shipments insured?
Do you ship internationally?
It's been two business days...how come I still don't see a tracking number?
How can I pay for my order?


How long does it take shipping?
UPS ground please allow 7-10 business days USPS please allow 7-10 business days Orders are usually shipped from our warehouse within 2 business days. The above times are estimates from the day you place your order

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Are shipments insured?
Yes, insurance is included in the cost of our shipping rates.

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Do you ship internationally?
No, we only ship within the United States, including Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands and Military APO/FPO addresses.

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It's been two business days...how come I still don't see a tracking number?
Most of our orders ship within 2 business days, however occassionally it may take longer. Also, it can take up to an additional 24 hours for us to input all the tracking numbers into our system. If it has been more than three business days and you still don't see a tracking number, please contact us using the "Contact" link at the top website. One other note: by default we ship orders going to a physical address within the Continental United States via UPS Ground. However, if you have a very small order that weighs less than 1 pound, your order may be shipped via USPS Priority Mail. The nice thing about Priority Mail is that you will get it much faster than you would through UPS Ground (usually around 3-5 business days rather than 7-10). However, the tracking number will not be emailed to you. Please simply contact us and we will send you the USPS Confirmation number, which you can use to track the package at www.usps.com

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How can I pay for my order?
Currently we are only accepting PayPal PayPal accounts MUST be verified PayPal accounts or your order will not ship. PayPal e-check orders may not ship until your e-check has cleared, so we highly recommend using Instant PayPal payments. Pending PayPal payments may also be delayed until the payment clears.

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Last Updated: 7 Jun 2010 16:52:33 PDT home  |  about  |  terms  |  contact
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